+27 11 566 2000

Bantusoft Privacy Policy

Effective date: 01 March 2021

Bantusoft Technology Solutions (Pty) Ltd developed a Mobile Application (App) that provides its consumers an end-to-end platform that allows them to participate in training runs, purchase running gear and get rewarded through the Kumo Retail store and register for the Hope With Every Step annual virtual, live or hybrid (virtual and live) event. The platform also provides its clients to get an access to market end-to-end opportunity, using the sport of running as a conduit. During this process and within the APP environment, users will come across related affiliated partner and or sponsor information, products and services. This privacy policy informs you of (i) the personal data collected or processed when you use the app developed by Bantusoft Technology Solutions (Pty)Ltd; (ii) how your personal data is protected, used, or shared; (iii) what choices you have relating to your personal data; and (iv) how you can contact us.

Information Collection And Use

Personal Data

    While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). The personal data is requested to not only optimally calibrate your user experience and how we engage you appropriately based on the information we distribute. The Personally identifiable information may include, but is not limited to:
  • Contact details - name, surname, email, telephone number and emergency contact.
  • Login and account information - user name, password and unique user ID.
  • Personal details - gender, age, ID number and Run crew/club affiliation.

  • Usage Data

    We use your data to provide and improve the Service offered by our platform. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as:

  • Device IDs
  • Your computer's Internet Protocol address (e.g. IP address)
  • Browser type
  • Browser version
  • Network access,
  • The pages of our Service that you visit
  • The time and date of your visit
  • The time spent on those pages, unique device identifiers and other diagnostic data.
  • Storage information
  • Cookies
  • Referrer headers
  • Web beacons and tags.


Cookies are files with small amounts of data which may include an anonymous unique identifier. The files are sent to your browser from a website and stored on your device. We use cookies and similar tracking technologies to track the activity on our Service and hold certain information to then further enhance the individual experience when using our service. The main categories that apply to our Service are

  • Functional: These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our Sites within a single session or, if you request, from session to session.
  • Performance:These cookies allow us to improve our Sites’ functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember site preferences you have selected. Refusing these cookies may result in poorly-tailored recommendations and slow site performance

      Other related tracking technologies that may be used also are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use:
    • Session Cookies - used to operate our Service.
    • Preference - used to remember your preferences and various settings.
    • Security Cookies - used for security purposes.

    Do Not Track Disclosure The mobile application developed by Bantusoft Technology Solutions (Pty) Ltd does not respond to Do Not Track (DNT) signals. Do Not Track (DNT) is a preference you can set in your web browser to let the websites you visit know that you do not want to be tracked. You can disable or enable this setting by visiting the Preferences or Settings menu of your web browser. Communications We, our affiliates, partners, sponsors may use your Personal Information to contact you with related solutions through newsletters, marketing, promotional materials and person specific offers based on your active living (smart running, fitness and general lifestyle journey and goals) and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email, sms we send.

    Transfer Of Data Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside South Africa and choose to provide information to us, please note that we transfer the data, including Personal Data, to South Africa and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Bantusoft Technology Solutions (Pty)Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

    Disclosure Of Data Legal Requirements Bantusoft Technologies may disclose your Personal Data in the good faith believing that such action is necessary to: • To comply with a legal obligation • To protect and defend the rights or property of Bantusoft Technologies • To prevent or investigate possible wrongdoing in connection with the Service • To protect the personal safety of users of the Service or the public • To protect against legal liability

    Business Transaction In the event that Bantusoft Technologies is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

    Security Of Data The security of your data is important to us, however remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Service Providers We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related actions or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Using Bantusoft Technologies Sites and Apps with Third-Party Products and Services Our Sites and Apps allow you to interact with a range of other digital products and services. For example, our Site and Apps can integrate with third-party Apps and CRM data banks for rewards aggregation post your running activities. If you choose to connect your Bantusoft Technologies account with a third-party device or account, your privacy rights on third-party platforms will be governed by their respective policies. For example, if you choose to share your Bantusoft Technologies activity on third-party social media platforms, the policies of those platforms govern the data that resides there. Our Sites and Apps may provide links to other (third-party) websites and apps for your convenience or information. Linked sites and apps have their own privacy notices or policies, which we strongly encourage you to review. To the extent any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the websites or apps, or the privacy practices of the websites or apps.

    Links To Other Sites Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. Bantusoft Technologies has no control over and assumes no responsibility for the content, privacy policies or practices of any third party sites or services.

    Children's Privacy Our Service does not address anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers or cloud storage. Changes To This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Contact Us If you have any questions about this Privacy Policy, please contact us at where your inquiry be assessed with the aim of a time and effective resolution.